Ledger.com/Start® | Getting started — Ledger Support

Cryptocurrency is reshaping the way we think about money, investments, and personal finance. But with the power of digital assets comes the critical responsibility of security. That’s where Ledger® hardware wallets come in. If you’re new to Ledger®, this guide will take you step by step through the process of setting up, using, and securing your Ledger device. By the end, you’ll have a solid understanding of how to start your crypto journey safely.


1. What is a Ledger® Wallet?

A Ledger® wallet is a type of hardware wallet—a physical device designed to securely store your private keys offline. Unlike software wallets that are connected to the internet, hardware wallets are insulated from hacks, malware, and phishing attempts. This makes them one of the safest ways to manage cryptocurrencies like Bitcoin, Ethereum, and thousands of other digital assets.

Ledger® offers multiple models, including the Ledger Nano S Plus and Ledger Nano X. Both are portable, user-friendly, and highly secure, but the Nano X has Bluetooth capability for mobile use, while the Nano S Plus focuses on a simpler, wired experience.


2. Why Use a Ledger® Wallet?

Using a Ledger® wallet gives you complete control over your funds. Unlike exchanges or online wallets, where your crypto is technically stored under someone else’s control, a hardware wallet ensures that only you hold the private keys. Here are some reasons to choose Ledger®:

  • Enhanced Security: Your private keys never leave the device. Even if your computer is compromised, your funds remain safe.
  • Wide Cryptocurrency Support: Ledger® supports over 5,500 cryptocurrencies, including popular options like Bitcoin, Ethereum, and Dogecoin.
  • Backup & Recovery: Ledger® wallets come with a recovery phrase that allows you to restore your wallet if the device is lost or stolen.
  • Regular Updates: Ledger® devices are frequently updated with new features and security improvements through Ledger Live, the official companion app.

3. Unboxing Your Ledger® Device

When you receive your Ledger® wallet, the first step is to check the contents of the box. A typical package includes:

  • Ledger device (Nano S Plus or Nano X)
  • USB cable
  • Recovery sheet
  • Instruction manual
  • Keychain or protective case (depending on the model)

It’s crucial to ensure that the package is sealed and untampered with. Ledger® packages are designed to show visible signs of tampering, so if anything looks suspicious, do not use the device and contact Ledger support.


4. Initial Setup of Your Ledger® Device

Setting up your Ledger® wallet involves several simple steps:

Step 1: Connect Your Device

Plug your Ledger into your computer using the provided USB cable. For Nano X users, you may also choose to connect via Bluetooth to a mobile device.

Step 2: Choose a PIN Code

The device will prompt you to select a PIN code, which protects your wallet in case of theft or loss. Make sure it’s unique and difficult to guess.

Step 3: Write Down Your Recovery Phrase

Ledger® will display a 24-word recovery phrase. This is your ultimate backup. Write it down carefully on the provided sheet and store it securely offline. Never take a screenshot or store it digitally, as this can expose your funds to hackers.

Step 4: Confirm Your Recovery Phrase

The device will ask you to verify your 24-word phrase. This step ensures that you have accurately recorded the recovery words and can restore your wallet if needed.


5. Installing Ledger Live

Ledger Live is the official application that allows you to manage your cryptocurrency holdings, install apps on your device, and perform transactions safely.

Download & Install

Visit Lèdger.com/Start® and download Ledger Live for your operating system (Windows, macOS, Linux, iOS, or Android). Follow the installation instructions carefully.

Connect & Unlock

Once installed, open Ledger Live and connect your device. Enter your PIN to unlock your wallet and access its features.

Add Accounts

Ledger Live allows you to add multiple cryptocurrency accounts. You can choose Bitcoin, Ethereum, or any other supported asset, and the app will generate a secure account linked to your hardware wallet.


6. Receiving Cryptocurrency

To receive crypto, follow these steps:

  1. Open Ledger Live and select the account you want to receive funds to.
  2. Click Receive and connect your device.
  3. Verify the address shown on your device matches the one displayed on Ledger Live.
  4. Share this address with the sender. Double-check it to prevent errors.

By confirming the address on the device itself, you avoid the risk of malware altering the address on your computer screen.


7. Sending Cryptocurrency

Sending funds is just as straightforward:

  1. Open Ledger Live and select the account to send from.
  2. Click Send and enter the recipient’s address and amount.
  3. Review the transaction on your device to confirm.
  4. Authorize the transaction by pressing the buttons on your Ledger wallet.

Ledger ensures that every transaction is verified directly on the hardware device, keeping it secure from any software-level interference.


8. Installing Apps on Ledger

Ledger supports multiple cryptocurrencies through dedicated apps. To install an app:

  1. Open Ledger Live and navigate to the Manager tab.
  2. Connect your Ledger device and allow Ledger Live to access it.
  3. Browse the list of supported apps and install the ones you need.

Installing apps allows you to manage different cryptocurrencies from a single device while maintaining the highest security standards.


9. Backing Up & Restoring Your Ledger Wallet

Your 24-word recovery phrase is your lifeline. Here’s how to handle it:

  • Store it safely: Keep it in a secure location, such as a fireproof safe. Never share it with anyone.
  • Restoring your wallet: If your device is lost or damaged, you can restore your wallet on a new Ledger device or compatible hardware using your recovery phrase.
  • Avoid digital storage: Never store your recovery phrase in cloud storage, email, or photos.

Ledger also offers a Ledger Recovery Service for additional peace of mind, but the 24-word phrase remains the ultimate backup method.


10. Security Best Practices

Even with a hardware wallet, security is essential. Here are some key practices:

  • Verify addresses: Always check the transaction address on your Ledger device before confirming.
  • Beware of phishing: Only use official Ledger websites and apps. Ledger will never ask for your PIN or recovery phrase online.
  • Keep firmware updated: Regularly check for firmware updates on Ledger Live to protect against vulnerabilities.
  • Use a strong PIN: Avoid predictable PINs and change them periodically if needed.

11. Advanced Features

Ledger wallets offer advanced functionality for more experienced users:

  • Staking: Some cryptocurrencies, like Tezos and Ethereum, allow you to stake directly from Ledger Live, earning rewards while keeping your funds secure.
  • DeFi integration: Connect your Ledger to decentralized finance (DeFi) platforms using Ledger Live or third-party apps like MetaMask.
  • Multi-account management: Manage multiple crypto accounts simultaneously, perfect for diversified portfolios.

12. Common Troubleshooting Tips

Even experienced users may encounter issues. Here are common solutions:

  • Device not recognized: Ensure your USB cable works and try another port. Nano X users may need to check Bluetooth pairing.
  • Ledger Live not syncing: Restart the application and your computer. Ensure you are using the latest version.
  • Recovery phrase errors: Verify each word carefully. Ledger phrases are case-sensitive and must be in exact order.

For persistent problems, Ledger’s support center and community forums provide step-by-step guidance.


13. Why Ledger® Stands Out

Ledger’s reputation is built on trust, security, and innovation. Key differentiators include:

  • Certified Secure Element: Ledger devices use a tamper-resistant chip to store private keys.
  • Open-source transparency: Ledger Live software is open source, allowing independent security audits.
  • Global community: Millions of users worldwide trust Ledger for secure crypto management.

Using a Ledger wallet ensures you are in control of your funds while benefiting from continuous improvements and top-tier security features.


14. Final Thoughts

Getting started with Ledger® is straightforward, even for beginners. By following the steps outlined in this guide—unboxing, setting up your device, installing Ledger Live, and securing your recovery phrase—you are taking the first major step toward safe and responsible cryptocurrency management. Remember, the key to crypto security is vigilance, patience, and adherence to best practices.

Whether you’re planning to hold Bitcoin for the long term, explore DeFi applications, or diversify your crypto portfolio, Ledger® provides the tools and security needed to navigate the digital asset world with confidence.

Start today, protect your assets, and join the millions of users worldwide who trust Ledger® to safeguard their crypto future.